At Budmail, we understand that individuals have different tastes and opinions. We are always open to receiving any feedback you might have about our products! Additionally, you can earn points by leaving a Product Review.
We are committed to resolving any product defects and will do our best to provide the best solution. Unfortunately, we are unable to give any compensation in the case of personal preference-related product issues. Here are some guidelines to determine whether an issue with a product is due to a defect or personal preference.
A Defective Product refers to an item that has a flaw or malfunction, making it not work properly or posing a safety risk. These defects can happen during manufacturing, design, or shipping and may include physical damage, missing parts, incorrect assembly, non-functional components, or other issues that prevent the product from functioning as it should. A Defective Product does not meet reasonable expectations of quality and functionality.
If you encounter a Defective Product, you can learn how to Request a Refund.
On the other hand, a Product Not to One's Liking refers to a situation where a person simply doesn't prefer or enjoy a product, even if it's free from defects. This can be due to personal taste, preference, or subjective factors like appearance, features, performance, color, or other aspects that don't align with an individual's preferences or expectations.
Please note: We don't offer compensation for products not to your liking, but we're always happy to provide personalized product recommendations that may better suit your preferences!